Garment Surabaya - With the growth and development of online tailoring businesses in Indonesia, the need arises to facilitate communication between online tailors and customers regarding the quality of garment orders, such as shirts and t-shirts. Sample services are offered as a solution. Why is that? Read the following article!
Ins and Outs of Online Tailoring
Online tailoring can be understood as a tailoring business that operates its operations with the help of the Internet. The Internet serves to assist tailoring businesses in conducting their business through client acquisition, production marketing, and management efficiency. Online tailoring has a wide market coverage because they can reach customers beyond their city, even beyond their island. Combined with the production of quality garments, online tailoring is now the next stage of development in the tailoring and garment industry in general.
With the increasing scope of operations and transactions of online tailoring facilitated by the Internet, there are also new challenges for online tailoring service providers. One of the most important challenges is how online tailoring services can communicate the quality of a customer's order. Simply displaying images or videos is not enough to demonstrate the fabric quality or stitching results. Therefore, one common approach taken by online tailoring businesses is the provision of sample services.
What is an Online Tailoring Sample Service?
As the name suggests, sample service is a service provided by online tailoring and garment companies to their customers. Online tailoring businesses will create one or several clothing sets as samples that will be sent to the customers. Online tailoring customers can then directly see and evaluate the quality of the clothing they are going to order. Once approved by the customer, the online tailoring company will proceed with producing the requested quantity.
The sample production service is commonly known as pre-production sample (PP Sample). Nowadays, many companies use sample services to assist customers in checking and correcting their orders. This helps the company maintain consistent quality standards from the beginning to the end of the garment production process. Moreover, customers can assess the garment product by touching and seeing it firsthand. This is definitely better than trying to guess the quality based on photos or videos.
Types of Online Tailoring Samples
There are three types of pre-production samples or PP Samples commonly provided by online tailoring companies. These different types of PP samples are a result of the different stages of garment production by online tailoring companies.
Mockup
In the context of online tailoring businesses, a mockup is the initial form of a sample created when the customer communicates with the company. A mockup is a digital representation that depicts the final appearance of the customer's order. It can be in the form of a two-dimensional image or a three-dimensional model, depending on the agreement and understanding between both parties.
The mockup serves as the first visual representation used in the communication between the customer and the online tailoring business to determine the shape, accessories, colors, and quantity of the order. The online tailoring business can create the mockup based on the customer's instructions, or the customer can provide their own design image as a guide for creating the mockup of their order.
PP Sample
PP Sample, also known as a pre-production sample, is an example garment created by an online tailoring company as a representation of the final production result that will be received by the customer. The PP Sample is produced in a single unit and shown to the customer as a final depiction of the product to be produced. Customers can directly observe the PP Sample by visiting the location of the online tailoring business or it can be sent through package delivery.
PP Sample plays an important role in helping customers observe and evaluate the fabric details of their order in online tailoring businesses. This sample also helps customers ensure the consistency between the colors in the mockup stage and the fabric colors present in the PP Sample. If the customer is satisfied with the quality of the produced PP Sample, the company can proceed with the production of the order according to the agreed quantity.
Salesman Sample
Salesman sample is a sample taken from the remaining production of an order. Usually, when a customer places an order, an online tailoring business will produce a slightly larger quantity to cover production costs. The remaining production is then used as samples by the online tailoring business after the production process is complete.
The salesman sample serves as a catalog or portfolio of the online tailoring business. Its function is to showcase the produced works that can be offered to new customers. When there are other customers interested in ordering uniforms or shirts with similar materials, the tailoring business can show the salesman sample as an example of the quality produced by the tailoring and garment company.
Advantages of Online Tailoring Company with Sample Services
The presence of PP samples offers advantages and benefits not only for customers but also for online tailoring businesses themselves. For customers, PP samples can help them assess and measure whether their orders meet the expected quality. This helps avoid situations where the finished order is received but turns out to have the wrong material or color, and the customer cannot request a refund.
Online tailoring businesses also benefit from the provision of sample services. PP samples help prevent them from producing orders using incorrect colors or materials. Additionally, PP samples can help reduce fabric waste, leading to lower operational costs for online tailoring businesses. As a result, customers can also enjoy more affordable prices.
As one of the best garment companies in Surabaya, Rumah Kapas Garment has extensive experience in offering free sample services for high-quality order results. Our timely and competitive production process, combined with affordable prices, has earned us the trust of our customers. Interested in ordering quality uniforms or screen-printed shirts with free sample services? Please place your order here. - Garmen Surabaya
Rumah Kapas Garment Expertise. We provide uniform tailoring services, free design, and a 99% Sample Match Guarantee!
